We are here just for you. We are waiting for you. Send us your idea or brief to firstname.lastname@example.org. Or call us if you like.
Of course there is bunch of things that can't be described perfectly using mail. Not all can be described during phone call. But it is possible during meeting. Thats why we are open for it, for you, for what you will say.
Don't be shy, we are familar a little bit.